Background Jobs is a monitoring page that shows all asynchronous work running on behalf of your organization—AI enrichment runs, outgoing emails, site builds, directory cleanups, and more. Use it to check job status, review results, retry failed jobs, and clean up old job records.

The page opens at app.introzy.com/background-jobs and displays all jobs across your organization.

The table lists every job with these columns:

Use the dropdown above the table to filter jobs by status:

Type in the Search jobs, queue, or ID… box to find jobs by subject (contact name, email, company name), queue type, or job ID.

Introzy runs several types of background queues. All are visible in the same table.

Click any row in the table to open the Job Details panel. The information shown varies by queue type.

Shows the contact's name and email, plus the full Enriched Profile Data returned:

Shows the company name and domain, plus Enriched Company Data:

Shows a Job Summary with:

Technical IDs are available in the Technical IDs section for support purposes.

Shows the site identifier and job metadata (queue, initiated by, organization).

Failed jobs show a Retry Job button in the detail panel.

The original failed job record remains in the table. Once the retry completes, the new job appears as Completed.

Note: Retry is only available on failed jobs. Completed jobs cannot be re-run from the Background Jobs page. To run enrichment again on a contact or company, open the record and click the ✨ AI Enrich button directly.

Deleting a job removes the record from the Background Jobs list. It does not affect the underlying data — enriched fields on a contact or company are not removed when their job record is deleted.

To delete a single job: Click the trash icon in the Actions column of any row, or open the job detail panel and click Delete Job.

Important: Deleting a job record is permanent. The job history is removed from the Background Jobs page immediately.

No. Background Jobs is a monitoring view only. Jobs are created when you trigger an action elsewhere in Introzy (for example, clicking ✨ AI Enrich on a contact, sending an email from a Pipeline stage, or publishing a Site).

Yes. The Background Jobs page shows all jobs started by any member of your organization, not just your own.

Not currently. Job records must be deleted one at a time using the trash icon or the Delete Job button in the detail panel.

No. Deleting a job record only removes it from the Background Jobs list. Any data written by the job — such as enriched fields on a contact or company — is not affected.

This means enrichment ran successfully but couldn't locate public data for those fields. Common reasons include personal email addresses (e.g., Gmail, Yahoo) with no linked social profiles, obscure or new company domains, or pre-launch companies with limited public presence. This is expected behavior, not an error.

If a job has been Active or Queued for more than 5 minutes, contact support via the in-app chat.

Yes. Type the contact's name or email address in the Search jobs, queue, or ID… box. Results update as you type.

Cause: The job may be stuck due to a processing error not yet reflected in the UI.

To fix this:

Cause: The enrichment worker was unable to retrieve data for the company or contact.

To fix this:

Cause: No background work has been performed in your organization yet, or all jobs have been deleted.

This is expected if your organization is new or if enrichment hasn't been triggered. Jobs only appear after an action creates them. To generate your first jobs, open a People or Companies record and click the ✨ AI Enrich button.